PixPrompter

Legal

Privacy Policy

Last updated:

1. Who we are

PixPrompter ("PixPrompter", "we", "us", "our") provides a Chrome extension and related services that help you generate precise, AI‑ready prompts from visual changes in your UI. This Privacy Policy explains how we collect, use and handle personal data when you use our marketing website, our backend services and our Chrome extension (together, the "Service").

If you do not agree with this Privacy Policy, you should not use the Service.

2. Summary

At a high level:

  • The extension is designed so that page content is processed locally in your browser as part of the current product design.
  • We collect a minimal set of account, subscription and usage data that we reasonably need to operate, support and improve the Service.
  • Payments are handled by a third‑party payment provider and/or merchant of record (the "Payment Provider").
  • We do not sell personal data.

3. Data we collect

We collect the following categories of data:

  • Account and subscription data: email address, subscription plan, subscription status (for example, active or cancelled), billing country or region, and related order or subscription identifiers.
  • License and activation data: activation codes, license tokens (for example, JWTs), token metadata (such as issuance time, expiry and revocation status) and basic token usage events (such as last validation time).
  • Lead and marketing data: email addresses and other information you submit via forms on the website (such as "Create account" or contact forms), along with associated campaign metadata (for example, plan interest or high‑level attribution information).
  • Support data: messages, contact details and any other information you choose to provide when you contact us for support or feedback.
  • Technical and log data: IP address, browser type, device information, operating system, configuration data, request identifiers, error logs and timestamps generated by our servers and infrastructure for security, troubleshooting and reliability.
  • Usage and interaction data: information about how you use the Service, such as which features you interact with, the type and frequency of actions you trigger, aggregated statistics about prompts or UI changes, performance metrics and timestamps. This may include metadata derived from your content (for example, the presence of certain UI patterns) rather than the full raw content itself.
  • Local storage data: the extension and the website may store certain data locally on your device (for example, your license token or email address) to keep you signed in or prefill forms.

We do not intentionally collect sensitive categories of personal data (such as health information or data about children) through the Service.

4. Page content and prompts

The Chrome extension is designed so that page content and UI structure are processed locally in your browser as part of the current product design in order to help you generate prompts. By default, we do not need to send the full page content or prompts to our servers to provide core functionality.

Certain optional features may rely on sending metadata, usage information or limited snapshots related to your activity to our servers so that we can provide those features or improve the Service. When this is the case, we aim to explain it in the product and provide reasonable controls where appropriate.

If you choose to use third‑party AI providers (for example, model APIs or hosted tools) together with PixPrompter, your use of those providers is governed by their own terms and privacy policies. You remain responsible for the content you send to those providers.

5. How we use your data

We use personal data for the following purposes:

  • To provide and maintain the Service: creating and managing accounts, validating subscriptions and tokens, enabling access to the extension and related features, and operating the website.
  • To process transactions: using the Payment Provider to handle payments, subscriptions, invoicing, tax calculation and related accounting operations.
  • To communicate with you: sending important service messages (such as activation codes, subscription status updates or security notifications), responding to support requests and, where permitted, sending product updates or newsletters.
  • To operate, improve and develop the Service: analyzing usage in aggregate, understanding which features are working or not, and developing new capabilities such as "data + action" workflows, recommendations and automation. This may include using usage data and derived metadata to build and refine internal models and heuristics that power the Service.
  • To secure the Service: monitoring for abuse, suspicious activity or technical issues, and protecting the Service and its users.
  • To comply with legal obligations: meeting accounting, tax and regulatory requirements, and enforcing our Terms of Service.

We do not sell personal data. We do not use your data to train third‑party models for their own products. If we make material changes to how we use data for product improvement, we will update this Privacy Policy and, where required, provide additional notice.

Where data protection laws such as the GDPR apply, we rely on several legal bases to process personal data, including:

  • Performance of a contract: to provide and support the Service you subscribe to, including issuing and validating tokens.
  • Legitimate interests: to operate, protect and improve the Service in a way that is proportionate and does not override your rights and freedoms, for example analysing high‑level usage patterns or preventing abuse.
  • Consent: for certain optional communications (for example, some marketing emails) where required by law. You can withdraw consent at any time.
  • Legal obligations: to comply with accounting, tax and other regulatory requirements.

7. Payments and service providers

We use service providers to help us operate the Service, including the Payment Provider, hosting providers, email delivery services and logging or monitoring tools. These providers may process personal data on our behalf and only in accordance with our instructions or as otherwise permitted by law.

The Payment Provider processes your payment information (for example, card details) and related billing data in accordance with its own terms and privacy policy, which may include using data for fraud prevention, compliance and service improvement as described in those policies. We do not store full payment card numbers on our own systems.

8. Data retention

We keep personal data only for as long as we reasonably need it for the purposes described in this Privacy Policy or as required by law. For example:

  • Account and subscription data is generally kept while your account or subscription is active and for a period afterwards to meet legal, accounting or tax requirements.
  • Technical and security logs are kept for a limited period, unless we need to retain them longer in connection with a security, legal or operational issue.
  • Local storage data (such as tokens stored in your browser) remains until it expires, you revoke it, or you clear your browser data.

We may anonymize or aggregate data so that it can no longer be associated with you. We may retain this anonymized or aggregated information for longer periods.

9. International data transfers

Our service providers and infrastructure may be located in different countries. Where applicable law requires it, we take steps to put in place appropriate safeguards for international transfers of personal data, such as contractual commitments or other mechanisms designed to help ensure an adequate level of protection.

10. Security

We take reasonable technical and organizational measures that are designed to help protect personal data, including encryption in transit and access controls. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

11. Your rights

Depending on your location and applicable law, you may have rights with respect to your personal data, which can include the right to:

  • access and receive a copy of your personal data;
  • request correction of inaccurate or incomplete personal data;
  • request deletion of personal data in certain circumstances;
  • object to or request restriction of processing in certain circumstances;
  • request data portability where technically feasible;
  • lodge a complaint with your local data protection authority.

To exercise these rights or to ask questions about how we handle personal data, you can contact us at support@pixprompter.com. We may need to verify your identity before responding to certain requests.

12. Children’s privacy

The Service is not directed to children. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us and we will review the situation and take appropriate steps.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. If changes are material, we may provide additional notice (for example, by displaying a notice on the website or by sending an email). Your continued use of the Service after any changes take effect means that you accept the updated Privacy Policy.

14. Contact

If you have any questions about this Privacy Policy or how we handle personal data, you can contact us at support@pixprompter.com.